Controller: Vorquenxmynlox · Langenbeckstraße 24, 45130 Essen, Germany · Phone: +49 177 146 1492 · Email: contactusaskinfo-@vorquenxmynlox.world

1. Introduction

Vorquenxmynlox ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit vorquenxmynlox.world or submit an order request, in accordance with the General Data Protection Regulation (GDPR / EU 2016/679) and the German Federal Data Protection Act (Bundesdatenschutzgesetz – BDSG).

Please read this policy carefully. If you do not agree with its terms, please discontinue use of our site.

2. Data Controller

The data controller responsible for your personal data is:

Vorquenxmynlox
Langenbeckstraße 24, 45130 Essen, Germany
Phone: +49 177 146 1492
Email: contactusaskinfo-@vorquenxmynlox.world

3. Categories of Personal Data We Collect

We may collect the following categories of personal data:

  • Identity data: Full name
  • Contact data: Email address, telephone number, postal address
  • Order data: Details of the product you have requested
  • Communication data: Any message or correspondence you send us
  • Technical data: IP address, browser type, operating system, referral URL, pages visited, timestamps (collected via server logs and, where consented, analytics cookies)

We do not collect sensitive categories of personal data (e.g. health data, biometric data, genetic data) unless you voluntarily provide them in a message field. Please refrain from submitting such data.

4. Purposes and Legal Bases for Processing

4.1 Order Processing

Purpose: To process and fulfil your order request, contact you regarding the order, and handle payment.

Legal basis: Art. 6(1)(b) GDPR — processing is necessary for the performance of a contract or steps prior to entering into a contract.

4.2 Compliance with Legal Obligations

Purpose: To fulfil statutory obligations under German commercial, tax, and consumer protection law.

Legal basis: Art. 6(1)(c) GDPR — processing is necessary for compliance with a legal obligation.

4.3 Website Operation and Security

Purpose: To ensure the technical operation, security, and integrity of our website.

Legal basis: Art. 6(1)(f) GDPR — legitimate interest in operating and securing our digital services.

4.4 Analytics (with your consent)

Purpose: To analyse website usage in aggregate form in order to improve our services.

Legal basis: Art. 6(1)(a) GDPR — your explicit consent given via the cookie banner. You may withdraw consent at any time.

4.5 Marketing (with your consent)

Purpose: To send you information about products and offers that may be of interest to you.

Legal basis: Art. 6(1)(a) GDPR — your explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal.

5. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations:

  • Order and contract data: 10 years from the end of the calendar year in which the transaction took place, in accordance with §§ 147 AO, 257 HGB (German commercial and tax retention requirements).
  • Correspondence and communication: 3 years from the date of the correspondence, unless longer retention is required.
  • Analytics and marketing data: Retained until you withdraw consent or for a maximum of 2 years from collection, whichever is earlier.
  • Server logs: 30 days from collection, unless required for security investigations.

6. Disclosure of Personal Data

We do not sell, rent, or trade your personal data. We may share your data with:

  • Service providers acting as data processors under Art. 28 GDPR (e.g. hosting providers, payment processors, logistics partners), bound by contractual obligations to protect your data.
  • Public authorities where required by applicable law or in response to valid legal process.
  • Professional advisers (lawyers, auditors) under obligations of confidentiality.

Any transfer of personal data to recipients outside the European Economic Area (EEA) will be subject to appropriate safeguards in accordance with Chapter V GDPR (e.g. Standard Contractual Clauses).

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies. For detailed information about the types of cookies we use and your choices, please refer to our Cookie Policy.

8. Your Rights under GDPR

Under the GDPR, you have the following rights in relation to your personal data:

  • Right of access (Art. 15 GDPR): You may request a copy of the personal data we hold about you.
  • Right to rectification (Art. 16 GDPR): You may request correction of inaccurate or incomplete data.
  • Right to erasure (Art. 17 GDPR): You may request deletion of your personal data where it is no longer necessary, you withdraw consent, or processing is unlawful.
  • Right to restriction of processing (Art. 18 GDPR): You may request that we restrict the processing of your data in certain circumstances.
  • Right to data portability (Art. 20 GDPR): Where processing is based on consent or contract and carried out by automated means, you may receive your data in a structured, machine-readable format.
  • Right to object (Art. 21 GDPR): You may object to processing based on legitimate interests or for direct marketing purposes.
  • Right to withdraw consent (Art. 7(3) GDPR): Where processing is based on consent, you may withdraw it at any time without affecting prior processing.

To exercise any of these rights, contact us at contactusaskinfo-@vorquenxmynlox.world. We will respond within 30 days. Where requests are manifestly unfounded or excessive, we reserve the right to charge a reasonable fee or decline.

9. Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates the GDPR. The competent supervisory authority for our establishment is:

Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen (LDI NRW)
Kavalleriestraße 2–4, 40213 Düsseldorf, Germany
Website: www.ldi.nrw.de

10. Data Security

We implement appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include HTTPS encryption, access controls, and regular security reviews. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

11. Children's Privacy

Our website and products are not intended for persons under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently received data from a minor, please contact us so we can delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy periodically. The date of the most recent revision is stated at the top of this page. We recommend checking this page regularly. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

13. Contact

For any questions, requests, or complaints regarding this Privacy Policy or our data processing practices, please contact:

Vorquenxmynlox
Langenbeckstraße 24, 45130 Essen, Germany
Phone: +49 177 146 1492
Email: contactusaskinfo-@vorquenxmynlox.world